Frequently Asked Questions
Everything you need to know about the world's most durable socks.
What does the Unconditional Lifetime Guarantee cover?
Our guarantee is simple: if our socks aren't the longest lasting socks you've ever owned, you can return them for another pair. No strings, no conditions, for life.
How do I process a warranty claim?
To start a claim, visit our Warranty page and fill out the form. You will receive a claim number and instructions on how to ship your laundered socks back to us for a replacement credit.
Where are your socks manufactured?
Every single pair of our socks is designed, knit, and finished at our mills in Northfield, Vermont, USA.
What materials do you use in your socks?
We primarily use premium Merino Wool for its natural moisture-wicking and antimicrobial properties, blended with Nylon and Lycra Spandex for durability and a perfect fit.
How should I care for my socks to ensure they last?
We recommend machine washing your socks on a warm, gentle cycle with the socks inside out. Tumble dry on low or air dry. Do not use bleach or fabric softeners.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at checkout for faster delivery.